In a groundbreaking move towards enhancing user convenience and embracing cutting-edge technology, Ongo, the digital payments platform from AGS Transact Technologies, has initiated testing of a voice-controlled fueling feature within its mobile application. This innovative feature seamlessly integrates an AI Assistant powered by Natural Language Processing (NLP), enabling users to initiate the fueling process remotely using voice commands, without the need for any physical interaction.
The integration of the AI Assistant into the app’s functional flow allows users to effortlessly activate the voice assistant from the home screen, state their vehicle and preset refuelling amount, and let the AI handle the rest. The NLP technology comprehends user commands with ease, making the experience intuitive and hassle-free, while also marking a significant step forward in the evolution of AI-driven solutions for the automotive and payments industries.
Ongo’s voice-controlled fueling feature not only simplifies the refuelling process but also enhances overall user satisfaction and efficiency. By leveraging the power of AI and voice recognition, Ongo aims to provide a seamless and innovative experience to its users, further solidifying its position as a leader in the digital payments landscape.
Earlier this year, Ongo initiated a pilot test program for an open loop Contactless fuelling solution on its app, onboarding more than 1,000 fleet vehicles. With the estimated market potential for fleet fueling alone standing at a staggering Rs 1.6 lakh crore annually, Ongo’s innovative solutions are poised to disrupt the industry and cater to the evolving needs of both individual users and fleet operators.
‘Ongo’ is a non-bank Prepaid Payment Instrument (PPI) issued by India Transact Services Limited, a wholly-owned subsidiary of AGS Transact Technologies. By integrating cutting-edge technologies like AI and NLP into its offerings, Ongo demonstrates its commitment to continuously enhancing user experiences and pushing the boundaries of innovation in the digital payments sector.
As the testing phase progresses, the voice-controlled fueling feature is expected to revolutionise the way users interact with and utilise Ongo’s services, paving the way for a more convenient, efficient, and user-friendly future in the realm of digital payments and automotive services.