Biplab Das 
The U.S. National Highway Traffic Safety Administration (NHTSA) is ramping up its investigation into Tesla’s Model 3 and Model Y vehicles following numerous reports of power steering loss. This inquiry underscores the growing scrutiny on the electric vehicle manufacturer’s safety measures and quality control processes.
Seeking detailed records from Tesla
In a letter dated Tuesday and posted on its website, NHTSA requested comprehensive records from Tesla by July 24. The records sought include detailed information about the steering components and Tesla’s processes for identifying and rectifying potential defects. NHTSA also wants to know if Tesla has made or plans to make any changes to the power steering components in the next four months.
Scope of the investigation
The investigation, which covers approximately 334,000 Model 3 and Model Y vehicles from the 2023 model year, was upgraded in February. This decision followed 115 reports of loss of steering control. These reports described various issues, including steering becoming “stuck,” “locked,” or requiring increased effort. Other reports mentioned “notchy” or “clicky” steering, along with related error messages or warnings.
Escalating concerns
NHTSA initially opened a preliminary evaluation in July 2023, focusing on loss of steering control in 280,000 Tesla Model 3 and Model Y vehicles. By February, the agency had identified a total of 2,388 complaints. These included steering or related failures and an inability to turn the steering wheel, necessitating increased effort.
Historical context and recalls
Tesla has faced recurring issues with steering and suspension. Since 2018, the company has issued nine recalls in the United States for problems related to these components. In December, Reuters reported that tens of thousands of Tesla owners experienced premature failures of suspension or steering parts since 2016. These failures were attributed to defective parts that Tesla allegedly tried to blame on drivers.
Owner experiences and safety concerns
Some Tesla owners reported being unable to turn the steering wheel, while others noted an increase in the effort required to steer. NHTSA has recorded over 50 vehicles allegedly towed due to these problems. The widespread nature of these issues has raised significant concerns about the safety and reliability of Tesla’s steering components.
Tesla’s response and future implications
Tesla has not yet responded to NHTSA’s latest request for records. The outcome of this investigation could have substantial implications for Tesla. If NHTSA determines that the steering issues are due to manufacturing defects, it could lead to further recalls and heightened scrutiny on Tesla’s quality control and safety practices.
Why the investigation matters?
The ongoing investigation highlights the importance of stringent safety standards in the rapidly evolving electric vehicle market. As more consumers adopt EVs, ensuring the reliability and safety of these vehicles becomes paramount. Tesla, being a pioneer in the EV industry, is under intense scrutiny to maintain high safety standards. Any failure to do so could not only affect consumer confidence but also influence regulatory policies and the broader automotive industry.
NHTSA’s intensified investigation into Tesla’s power steering issues underscores the critical need for robust safety and quality control measures in the electric vehicle sector. As Tesla faces increased scrutiny, the outcomes of this investigation will likely shape future regulatory practices and consumer trust in EV technology. The automotive industry and consumers alike await Tesla’s response and the findings of this significant investigation.
