The unsung marketing genius behind Mercedes-Benz

Photo Credits: Mercedes-Benz Group

When most people think of the pioneers of the automobile industry, names like Henry Ford, the Duryea Brothers, and Gottlieb Daimler come to mind. But there is one pivotal figure whose marketing savvy was instrumental in breaking through public scepticism and driving the early success of gasoline-powered vehicles – Bertha Benz.

Bertha was the business partner and wife of inventor Carl Benz, who patented the first modern automobile in 1886. Despite the groundbreaking nature of Carl’s three-wheeled Patent Motorwagen, the consuming public remained deeply distrustful of the noisy, smelly “horseless carriage.” Sales were stagnant as most people couldn’t envision a future for the crude automobile.

Frustrated by the lack of interest in her husband’s creation, Bertha decided to take matters into her own hands to prove the viability and practical use case for Carl’s automobile. In a daring publicity stunt in August 1888, she packed her two teenage sons into the Motorwagen without her husband’s knowledge and embarked on the first long-distance road trip in automotive history.

Photo Credits: Mercedes-Benz Group

Bertha’s 106-mile journey from Mannheim to Pforzheim was fraught with obstacles that showcased the capabilities of the Motorwagen. When they ran low on fuel, she persuaded a Wiesloch pharmacist to sell her ligroin, a petroleum solvent that allowed the engine to keep running – creating the world’s first gas station in the process. Mechanical problems like a jammed brake and clogged fuel line were fixed using a shoemaker’s tools and her ingenuity with a hatpin and garter.

After over 12 hours on the road covering difficult terrain at speeds up to 10 mph, Bertha triumphantly rolled into Pforzheim as the Motorwagen’s first test driver and greatest marketer. News of her audacious road trip spread rapidly, sparking immense public enthusiasm. The “mysterious carriage” once mocked as the work of the devil was now validated as a dependable personal transport.

Photo Credits: Mercedes-Benz Group

Bertha’s legendary drive to harness the power of publicity turned around the fortunes of Benz & Cie, allowing Carl to transform his experiments into a booming automobile business at the dawn of the 20th century. As Benz grew into a giant global brand, the automaker gave full credit to Bertha for unlocking demand with her courageous journey.

“She was more daring than I was,” said Carl of his wife’s pioneering spirit. The Mercedes-Benz name itself may have never taken off if not for Bertha’s ingenious marketing gambit and faith in her husband’s creation.

Over a century later, Bertha’s role was again celebrated when Mercedes revived her story in a short film titled “The Journey That Changed Everything.” The vignette honoured her boundary-breaking road trip while positioning Bertha as an inspirational early model of female empowerment.

Photo Credits: Mercedes-Benz Group

“Bertha was a pioneer and our first test driver. Her courage and her will not to give up too easily inspires me very much,” said Bettina Fetzer, Mercedes’ VP of Marketing. “With our film we want to motivate people to go through life with a similarly positive, hands-on approach and to tackle challenges with confidence.”

Before the Super Bowl ad blitzes and social media campaigns of today’s marketing juggernauts, Bertha Benz kicked the tyres and took destiny into her own hands. Her ingenuity and refusal to let public scepticism deter her husband’s mission sparked the automobile’s transition from curiosity to ubiquitous global product.

While Carl Benz will forever be recognised as the inventor of the modern automobile, his wife Bertha was the visionary driving force who put the first Benz models on the map through the sheer power of determination and an unforgettable publicity stunt. Bertha’s quintessential influencer journey over rugged country roads was the original example of letting the product speak for itself – and it changed the course of transportation history.

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